FAQ​​

Popular Questions​

Cookies are shipped on the last Friday and/or Saturday of every month

No. We only use organic coconut sugar in all of our cookies.

Yes. Most of the flour used in our cookies is milled in-house for maximum freshness and quality.

Each cookie weighs approximately 3–4 oz before bake.

Shipping Information

We ship within the contiguous 48 U.S. states only.
P.O. Boxes and next-day delivery are not available.

All cookies are made to order and ship during our scheduled monthly shipping window.

We are not responsible for delays caused by weather conditions, natural disasters, or incorrect/incomplete shipping addresses.

Shipping rates are calculated at checkout based on your order total and destination.

Returns & Cancellations

Due to the perishable nature of our food products, all sales are final.
We cannot accept returns or cancellations once an order has been processed or shipped.

Storage & Preparation

Our cookies are best enjoyed warm or at room temperature.

  • Microwave: Heat unwrapped cookies for 5–10 seconds
  • Room temperature:  For soft, classic texture
  • Oven: Preheat to 350°F and warm for 3–5 minutes

Unopened

  • Room Temperature: Up to 4 days
  • Freezer: Up to 3 months

Once Opened

  • Room Temperature: Up to 2 days
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